Privacy Policy

Privacy Policy

To all our clients, businesses, home and private individual clients, f5technology.in ensures that your privacy and protecting your privacy is a top priority.

Information We Obtain From You

The information we obtain from you includes:

Your contact details, including:

Name
Address
Phone Number
Email Address

Login and password for your laptop or computer.

Non-personally identifiable information regarding your use of our website, including:

The browser type
Pages viewed
Time spent on the website
The geographic location of your IP

How We Use Your Information

We use your contact information primarily to:

Contact us regarding booking repair services or other IT services. Inform you concerning the process of improvement, and
let you know when the repair or upgrade has been completed.
With your permission, we will use your email address to send you our newsletter. Newsletters are normally only sent every two to three months. If you do not need to receive these newsletters, there is a choice to unsubscribe. You can choose to unsubscribe at any time. Once you have unsubscribed, you will no longer receive any further newsletters.

We want your login and password to enter your laptop or computer to undertake the job that is needed. We want to enter your computer and laptop to check that the repair has been successful.

Your information will only be used (for the above purposes) by the F5 Technology team and our excellent, handpicked, and trustworthy sub-contractors. We do not share your private, personal information with any other third parties, including businesses, organizations, and somebody else.

Our Right to Refusal

We reserve the right of refusal for any repair service or IT service work for any reason. We do not have to provide an excuse for this refusal.

Illegal Activity

If we suspect that a computer and laptop provided to us for repair are stolen property, it is our legal responsibility to report our doubts to the proper police.

It is also our legal responsibility to notify you of any other illegal activity that is discovered as part of the computer or laptop repair process. This involves any videos, photos, or mail related to child pornography, domestic abuse, rape, etc.

Privacy of Your Information

F5 Technology ensures the privacy of your information. We will never copy private information, software, folders, or files that are outside the requirements of the repair work. Nor would we copy any data without a client’s permission.

Policy Changes

F5 Technology reserves the right to make changes to our policy. Should this occur, we will refresh this privacy policy and publish it on our website.

Feedback and contact information

We would appreciate your input on our privacy policy. Any advice or suggestions would be appreciated. Please contact us at 9920554695